If you’re not going to serve me, don’t let me in

Saturday night, Debbie and I realized we had not bought wine for our Easter dinner so while she went into the grocery for a few items, I walked over to our local spirits store. As I was walking across the parking lot, I saw one of the guys locking the front door . . . […]

Don’t Sell me! SERVE Me!

Quit telling me what I want! Odds are good that if I’m in your field of vision, I’m already a prospect. Your job is NOT to tell me what I “SHOULD” be buying from you. Your job IS to spend some time with me and LEARN what I WANT and NEED to buy. Get to […]

How to Make More Money With Less Stress

I think there are a LOT of people out there working themselves to death because that’s what they think the “Have To Do” to perform at a high level. Of course, most everyone has a differing definition of “High Performance” ranging from “Selling 1 widget per month” to “Selling 20 widgets per month” . . […]

Value Expectation Dissonance

When you’re paying top dollar, what are your expectations? What about the middle-of-the-road? When you buy from a discounter? How disappointing is it when the top dollar experience is less than stellar? How gratifying is it when that middle-of-the-roader out-performs expectations? We usually expect to get what we pay for and when we don’t, there’s […]

The Up-Sell Killed the Whole Deal

I needed one of these It’s a¬†GENIE Carriage Inner Slide Chain Drive. In simpler terms, it’s a little piece of plastic that attaches to the chain of a Garage Door Opener that makes it possible to engage or disengage the door from the chain. This is for a house I am selling. The Opener is […]