Don’t ask for feedback if you’re going to discount the response

I’m often curious how many people/organizations really want feedback? Do they ask for it because it’s a cool thing to do? . . . or because they really want to improve and value their customer’s input? It’s easy to “discount” the feedback you get. This is a “Justification mentality” that could kill your reputation. “OH! […]

Monday Morning Coffee – The Power of Positive Thinking

Good Monday Morning! This morning, I have several “Guest Writers” 🙂 Would you like to win the LOTTERY and become an INSTANT MILLIONAIRE? Will the power of positive thinking make this happen for you? I don’t think anyone really knows – Maybe yes – Maybe no . . . But we ALL know that you’ll […]