Oh my! Why do some people have make things SO difficult?
Just when we start getting used to THIS way of doing things, someone feels compelled to CHANGE something. Why can’t we just leave things well enough alone? What we are doing now works . . . It does what it’s s’posed to do and has been doing its job reliably for all this time. What’s up with these rebels who are all about “out with the old and in with the new” attitudes?
They’re not happy unless they are stirring the pot. Yeah . . . That’s it . . . They’re trying to drive us bonkers. These “innovators” – “Early adopters” are trying their best to force all of us to become “adapters”, and we don’t like that because it’s not comfortable.
We dislike this change so much that, when we hear it’s coming, we become ostriches – stick our heads in the sand and subscribe to the belief that if we cannot see it or hear it, it doesn’t exist and will not happen.
Of course, this enables our ability to be COMPLETELY disabled when the change does happen (as a complete surprise to us even though the word’s been broadcast far and wide for many moons) . . . We can belly-ache that we didn’t know it was coming.
We can DEMAND to know WHY!
We can gather all of our compatriots so as to be a unified FORCE against this change.
We can even REFUSE to participate in this change!
I heard much of this in the mid 1990s as the internet started showing up . . . Many REALTORS proclaimed that under NO circumstances would they EVER use the internet . . . They would rather get out of the business than succumb to this idiocy. 5 years later, these same agents were happily selling real estate and enjoying the benefits of being able to use the internet.
With change comes grief for the death of the way we’ve been doing things around here for all these years. Many very smart people have analyzed grief and recognize 5-7 “stages” of grief from that moment we realize change is, in fact, going to happen . . . all the way through to “Acceptance/hope”.
Even what would seem to some folks to be the smallest of changes triggers the manifestation of these grief stages, and this can be poignant and emotional.
I have some advice based on my own experience:
- If you’re the change agent, acknowledge the current way as having served us well.
- Identify the things about this current way that could be better.
- Explain the benefit of a new way to the users.
- Clearly explain how this change affects the work flow.
- Describe the mechanics of the change-over as accurately and succinctly as possible
- Know that whatever you say or do will NOT diffuse the naysayers, and don’t take their assaults personally.
- Focus on “hope” and “gratitude”
If you’re the one who hates the change?
- Accept that everything is always moving and change is inevitable.
- At your first whiff of impending change, wake up and choose to participate.
- Before gathering your resistance force, seek to understand this change and it’s effect
- Be the leader amongst the adversaries by educating them (Getting them to take their heads out of the sand)
- Don’t fight this change until or unless you fully understand its ramifications.
- If you fully understand and still don’t like it, you have 2 choices:
- Engage and be an active participant in improving this change to be more palatable
- or move on – use your 2 feet to take yourself to a place that’s more “useful” and in alignment with you beliefs and perspectives
No victims here!
Below is my morning Http://BarrysDriveTime.com for this morning addressing the recent change in log-in procedures in our local MLS system.