Dropped ball recovery . . . Saving face when you’re the one who dropped the ball

Like it or not, we ALL drop a ball once in a while. Whether it be that we allow busyness to distract us from business . . . or have a brain fart and simply FORGET to follow through . . . or one of our team members blows a gasket and fumbles his part […]

sorry.busy

The text read: “sorry.busy” This after a whole series of dropped balls and failure to communicate from a “Professional” during a recent transaction. This was a deal that could have closed 2 weeks early (per the wishes of both Buyer & Seller) . . . but didn’t because the lender and Title Co were missing […]