Bite me once . . .

Shame on you! Bite me twice . . . Shame on me! If you’re in the customer service business (which pretty much ALL of us are), one sure-fire way to prove you’re not irreplaceable is to bite a customer. Most people are smart enough to patronize only businesses at which there’s no biting. Of course, […]

Monday Morning Coffee – We need some FIBER in our diet!

The Benefits of Fiber: For Your Heart, Weight, and Energy but I’m not going to talk about THAT kind of fiber in today’s post. Nashville Fiber is coming Nashvillians are REJOICING! Most anyone who has ever done business with the leading internet provider in the area (Comcast) has an axe to grind with them because […]