The Power of Coming out from Behind the Service counter

Doesn’t it feel great to be served well?

I think I’m accurate saying that all people appreciate when they feel “cared for”!

In truth, we crave this.

We thrive on human to human interaction.

Seth Godin offers a great example in his blog post this morning.

The $50,000 an hour gate agent

I had an awesome experience having breakfast at First Watch (Green Hills) yesterday. The Server was personable and definitely cared. The food had obviously been prepared with care. I noticed other servers caring for each other. Clearly, serving the diners was a team effort.

Counters are barriers that often create “bunkers” for the Servers/Sales Representatives.

How can we perpetuate fewer bunkers and more care in our work?

Let’s all resolve to hide less and engage more.

We hide in so many ways – Text messaging – emailing – cell phone – Video conferencing.

Shows others you care by going out of your way to step out from whatever counter (barrier) you’ve concocted to shield yourself from having to care (as much).

Published by Barry Owen

Strategist-CEO of Pareto Realty Real estate sales Professional Inviter-Facilitator-Practicer of Open Space Technology Opening safe space for people & organizations to self-organize around issues & opportunities BarryOwen.US Invite-Listen-Love

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