Curiosity begets Gold Mine Discoveries

The internet has changed my note-taking habits.

Well, in truth, it’s changed MANY of my habits – some good and some not so good but that’s a story for another time.

Nowadays we can “google” just about anything we want and receive the instant gratification of plethora information.

This has helped me maintain better focus as a participant in classes and webinars/videos because rather than taking copious notes resulting in me missing (while writing) the next things that are said, I simply write down keywords. Some time later, I pull out those notes and google the keywords for more information.

This technique of active listening with curiosity has led me to some fascinating new (to me) information and people I might never have experienced otherwise.

Last week, I watched a great video that was referenced in a post on the Open Space Listserve (email).

I wrote down “5 Breaths” . . . and a week later, the google search brought me to THIS graphic:

6_breaths_architecture-page-001Looks like the speaker wasn’t aware of the 6th breath “Holding the WHOLE” 🙂

When you are feeling the need to get something done and want/need a group of people to help, THIS offers a fantastic “process Architecture.

  1. THE CALL – Name the issue – Call the question
  2. CLARIFY – Clarity of Purpose
  3. INVITE –
  4. MEET
  5. ACT
  6. HOLDING THE WHIOLE

Do more of this, and you’ll get more done 🙂

The BONUS of this whole thing is the veritable GOLDMINE of information on the rest of this website.

Meadowlark Institute

May your curiosity never wane!

Oh! and INVITE more . . .

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Posted in Consumer Blog, Life Rhythm Way, Pareto Realty, Real Estate Professionals

Setting goals is a waste of time

MANY people truly think that setting goals is an exercise in futility.

Well – I can only agree with them.

If you don’t believe setting goals is worthwhile, you’re right . . . for YOU!

What if you were to shift your perspective and entertain this notion of believing in Santa Clause (setting goals).

I make that analogy, because those who believe find themselves on the “nice (goal achievement) list” more frequently than those who don’t.

Continue your grumbling about how setting goals is ridiculous pursuit . . . naughty list . . . and more of the same . . . every day.

We all have what it takes to set and achieve smart goals, and I know that it works when done “right.”

  • SMART . . . Specific – Measurable – Achievable – Realistic – TimeBound
  • Commitment
  • Persistence
  • Consistency
  • Right Habits
  • Appropriate structure
  • Accountability

This ain’t rocket science.

In fact, is not science at all.

This is art – rhythm – Living in flow, and you have the potential within you to do this effortlessly.

It all depends on which list you are on – naughty or nice!

Do you believe?

If you’re in Middle Tennessee and are a believer (or on the fence), Join us for a special session Tuesday April 4 from 10-Noon.

We’ll “unpack” all of the above, and everyone who shows up will leave the room with a well-defined strategy for setting appropriate goals AND keeping yourself on the path to reaching them.

Let’s do this~

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Posted in Consumer Blog, Life Rhythm Way, Pareto Realty, Real Estate Professionals

A few conclusions your tantrum might elicit for me

The Buyer has made an offer, and we’re all excited about working out the details.

The negotiation commences, and we Real Estate Sales Professionals do our best to advise and advocate for the best interests of our respective clients.

Things might not go per the plan.

Of course, we ALL want the negotiation to be smooth and easy, but that’s not always the case.

The Buyers and Sellers are emotionally charged because they are likely negotiating one the largest transactions of their life.

The REALTOR’s challenge is to maintain a certain level of “reasonableness” while getting as much of what our clients need and want.

Good communication between the REALTORS is essential.

These days though, I’m witnessing more and more agents negotiating by text or email rather than talking on the phone.

This creates a one dimensional plane of communication which often leads to problematic behavior.

There’s no “body language” or speech tenor/tone . . . and zero “small talk” to establish rapport . . . which seems to create CONFLICT!

Next thing ya know, the REALTORS begin to get emotional out of frustration with their failure to communicate effectively with each other.

Then it happens . . . One of the REALTORS EXPLODES on the other with a rant to end all rants . . . This is bad, because . . . a rant communicates to me:

  • The agent has something personal going on that’s interfering with her effectiveness
  • Maybe the agent over-promised to his client, and the negotiation is panning out to make him under-deliver.
  • Maybe the agent made a decision for his client and presented it . . . and then discovered that’s not what the client wanted . . . messy stuff.
  • Inexperience is a possibility
  • Bad advice from a colleague can create a quagmire . . .

In the end, I cannot think of a single constructive reason to rant . . .

take a deep breath . . .

go outside and scream your craziest primal scream . . .

Pause the game and cool yourself down before engaging.

One dimensional communication breeds FEAR!

Keep it calm, cool, and collected . . .

Your clients will ultimately get more of what they want with less stress for everyone.

Psssst . . . This also relates to most other human encounters . . .

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Posted in Consumer Blog, Life Rhythm Way, Pareto Realty, Real Estate Professionals

Who makes the decisions?

Most folks like to feel like they have some level of control.

We trust servers and salespeople to provide us a smooth process and deliver a quality product . . . one that WE choose and decide to purchase based on their advice and counsel.

This rings true in all consumer experiences.

When dining, we expect our server to tell us how things work, have good knowledge of the menu, be willing to offer advice, and ensure that our experience is smooth by being attentive to keeping our beverages filled and making empty plates disappear.

What we DON’T expect our server to do is to decide for us what we will eat and drink. After all, how could she possibly know whether I’m in a salad mood or a steak mood?

Who are they to decide what’s best for me now?

This is an egregious violation that leaves the customer feeling MORE out of control.

The truth is that many organizations and professionals frequently step over this line of who makes the decisions at great peril . . . because if their choice is wrong, the customer will not only be unhappy with the result but will also likely be furious that he was not consulted prior to the making of this decision.

Now we have trust issues . . .

lack of respect issues . . .

resentment . . .

and an unacceptable outcome/product.

The crossing of this line is often well-intentioned . . . a presumption of the sales-person who thinks she knows the customer well enough to make the decision without bothering the customer with another phone call or email.

This is a DANGEROUS game because the fall-out can be catastrophic.

This can convert a RAVING FAN into a raging malcontent with quickness.

My local bank has been growing growing growing. When I first started banking with them, they had only a few branches and are now approaching “Regional” status. Many of the same people have been serving me for all these years, and we are on a first name basis. I have been very loyal and have delivered MANY new customers to them for all these years. Other than 1 time when a drive through teller got snippy with me, I have always been tickled pink with their products and services.

Guess what?

“Corporate” had a great idea and decided to create a new account that they decided was a perfect fit for one of my accounts . . . and at the same time decided that it would be best for me to begin being charged $5/mth on every account that was not paperless for statements.

They could have given ample notice and advised me about these new options and asked me to decide what to do . . . but they didn’t.

I learned about all of this when I checked my accounts on-line (I do this every day) and discovered the $5 charge on every account . . . next day, I received in the mail a letter for each of my accounts telling me what they had decided would be best for me – including the newly minted account which carried with it a $7/mth service fee for an month that didn’t have an average $5,000 balance . . . Not only am I very averse to “service fees,” this was a bad fit because that account they converted is for me a “Zero Balance” account which means that all of the money that goes in immediately disburses OUT . . . ANY service fee could create HUGE overdraft issues.

Needless to say, I was outraged – Feeling betrayed and even violated . . . After all, they’re messing with my money without the courtesy of engaging me and allowing ME to make the decisions.

The icing on the cake? My “Personal Banker” has not been responsive to my emails and calls . . . She must be VERY busy fighting fires.

The jury’s still out on how this saga will end.

As much as we sales people and business owners think we know what’s best for our customers, DO NOT cross this line of making decisions for them

That’s some serious quicksand that can suck the life out of your business.

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Posted in Consumer Blog, Life Rhythm Way, Pareto Realty, Real Estate Professionals

Your Hierarchy of Distraction Tolerance

We ALL want YOUR attention NOW!

That’s right . . . the entire Universe is co-conspiring to distract you from maintaining focus on the important things that you know you need to accomplish today.

Not only do we want your attention, but we want OUR emergencies to become YOUR emergencies . . . We have URGENCY for you to solve our problem.

We believe that our urgent need should leap to the front of the line in your consciousness such that you abandon any thoughts or actions on which you might be focused.

Today’s society is engineered to the advantage of US – the very people who want to steal your time and attention and keep you from attending to the important matters and people in your life.

Don’t let us do this!

Begin by knowing the difference between urgent and important.

Pledge ONLY to shift your time, energy, focus, or money to urgent matters that are also important.

Reserve time early in the day to identify the important things you must do this day/week/month/year to move you a step closer to your goals.

Hermetically seal yourself into a safe place, insulated from any and all distractions until you have attended to these before you open the door to let us into your consciousness.

All these other urgent matters we throw at you throughout the day can wait.

There’s another reason to deflect our urgent needs for your attention . . .

Each time you succumb to our clamoring, you are enabling our perceived need for YOU to fix our problems . . . and we love this because then we can shift our burden of responsibility to YOU!

Interestingly . . . The less you attend to our urgent needs, the better we get at solving our own problems.

Next thing ya know, we don’t need you for our urgent solutions anymore . . . and you get to focus on more of the things that matter most to you.

Uh-Oh!

Of course, the possibility does exist that you LIKE the attention you get from us when you solve our urgent problems . . .

If so, how could you monetize that?

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Posted in Consumer Blog, Life Rhythm Way, Pareto Realty, Real Estate Professionals

contact us: 615-502-2080

email: info@paretorealtyllc.com

License # TN 261476

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Pareto Realty, LLC - Woodmont Centre - 102 Woodmont BLVD Suite 242 - Nashville, TN 37205 615.502.2080 - Tennessee License #261476